Privacy policy

 

Privacy Policy

Last Updated: August 20, 2026

At Cass Danson (accessible from info@cassdanson.com), protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data remains secure.

1. Information We Collect

When you visit or make a purchase from our Shopify store, we collect certain information necessary to process your order, manage your account, and improve your shopping experience.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, or alternative payment method details), email address, and phone number.

  • Device & Usage Information: As you browse our site, we automatically collect information about your device, including your web browser type, IP address, time zone, cookies installed on your device, and how you interact with our site (pages viewed, search terms, etc.).

2. How We Use Your Information

We use the personal information we collect to fulfill our services to you, which includes:

  • Processing payments, arranging shipping via Australia Post, and providing you with order confirmations, invoices, and tracking updates.

  • Communicating with you regarding customer support inquiries sent to info@cassdanson.com.

  • Screening our orders for potential risk or fraud.

  • Providing you with marketing communications, newsletters, or promotional offers (only if you have explicitly opted in).

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. We only share your information with trusted third-party service providers who help us operate our business and serve you:

  • Shopify: Our online store is powered by Shopify. Shopify stores your data through Shopify’s data storage, databases, and general Shopify application on secure servers behind a firewall.

  • Fulfillment & Shipping Partners: We share your delivery details (name, shipping address, and phone number) with Australia Post and partner postal services in New Zealand and the United Kingdom strictly for order delivery and tracking.

  • Payment Processors: Payment transactions are processed securely through Shopify Payments, PayPal, or third-party payment gateways. We do not store your raw credit card details on our servers.

  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena or lawful request for information, or otherwise protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to power our store and understand how customers navigate our site:

  • Essential Cookies: Necessary for the website to function (e.g., keeping items in your shopping cart, secure checkout).

  • Analytics & Performance Cookies: Help us understand site traffic, popular products, and customer navigation patterns so we can improve our store layout and performance.

You can choose to disable cookies through your individual browser options, though some features of our store (like the shopping cart) may not function properly as a result.

5. Data Retention

When you place an order through the site, we will maintain your Order Information for our records for accounting, legal, and warranty purposes unless and until you ask us to delete this information.

6. Your Rights

  • Australian Residents: You have rights under the Privacy Act 1988 (Cth) to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

  • International Customers (NZ & UK): If you are located outside Australia, please note that your information will be transferred to Australia (and Shopify's secure servers globally) for processing.

If you would like to exercise your rights to access or correct your data, please contact us via email at info@cassdanson.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our business practices, operations, or for other legal or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

  • Brand Name: Cass Danson

  • Email: info@cassdanson.com